Terms & Conditions

Terms & Conditions

Bouncy Castle and Soft Play Hire

You, the HIRER are responsible whilst hiring the Bouncy Castle and or Soft Play to ensure that all possible steps are taken to avoid injury or damage to the equipment.

Please ensure that the following Safety Instructions and guides are followed:

We strongly advise that you seek your own liability insurance if you are concerned about the cover this contract allows.

This unit has an age limit of (ASK DELIVERY DRIVER). Please ensure no-one over this age uses the equipment.

No food or drinks or gum to be allowed on or near the equipment which will avoid choking and damage (Please note if the equipment is collected in a dirty condition or damaged then the person hiring it will incur a cleaning and, or repairing charge)

All footwear, glasses, jewellery, badges MUST be removed before using the Bouncing Castle and or Soft Play.

No face paints, party poppers, streamers, silly string or ink based products to be used either on or near the Bouncy Castle or Soft Play

Important – No Climbing, hanging or sitting on walls of the Bouncy Castle. This is DANGEROUS and under no circumstances should this be allowed.

A responsible Adult must supervise the Bouncy Castle at all times. Alcohol or any other substance is forbidden whilst using or supervising the castle.

Make sure that the Bouncy Castle is not overcrowded, and limit numbers according to the age and size of Children using it. Try to avoid large and small Children from using it at the same time.

Prevent Horseplay, Please ensure Children are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others. Somersaults are strictly forbidden as these are very dangerous on this type of equipment.

If the Bouncing Inflatable Castle is not being used for any part of the day, please switch the blower off at the mains.

Do not allow anyone to bounce on the front safety step as a Child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on or off !

It is essential to ensure that no-one with a history of back or neck problems is allowed on the Bouncy Castle and also any Child who is feeling unwell.

Do not allow anyone to be on the Bouncy Castle during inflation or deflation as this is DANGEROUS.

No pets, toys or sharp instruments to be allowed on or near the Bouncy Castle.

The Bouncy Castle should not be used if it becomes wet on the jumping area. If no shower cover is fitted and in the event of rain, the unit should not be used

In the event of heavy rain, it is strongly recommended that the Bouncy Castle be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.

In the event that the blower stops working, please ensure all users get off the inflatable immediately.

Payments and Cancellations

Everything booked with us including entertainment packages require a £30 NON REFUNDABLE deposit.

If you cancel within 24 hours the full payment will be due unless we cancel a bouncy castle due to unsafe weather conditions

If you are booking a soft play set for outside use it must be covered by a gazebo or pop up marquee in any weather.

Upon Booking you will be asked to fill out our booking form and sign a copy of our terms and conditions.

Any Questions please do not hesitate to ask.